Flooring Inc

USA

Flooring Inc. is a leading online retailer offering residential and commercial flooring products, including vinyl, carpet tiles, gym flooring, and outdoor surfaces. With a growing catalog and a complex product ecosystem, the company needed a robust, scalable Adobe Commerce solution to support custom product configurations, improve search and discovery, and streamline backend operations.

Digital Transformation from Home Grown to Adobe Commerce

37% Longer Engagement Time with Advanced Product Discovery Tools

We consolidated five websites into a single Adobe Commerce store and integrated key tools, including:

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DotcomWeavers has been a responsive and dedicated partner, seamlessly integrating our NetSuite ERP with Adobe Commerce to enhance our operations. Their friendly team consistently works to resolve issues, improving our customer experience. This integration has built a strong foundation for scalable growth.

Kurt Leitinger

Co-Founder, FlooringInc.com

Business Goal Image

Business Goal

The primary objective was to consolidate five separate brand sites into a unified, high-performance eCommerce platform. The client aimed to simplify the shopping experience, improve site speed and navigation, and streamline backend processes through smart integrations and automation.

Project Highlights

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Single Website

Consolidated five flooring websites into a single Adobe Commerce instance

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Hyvä frontend

Developed a custom Hyvä frontend for faster performance and enhanced UX

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Simplified Integration

Integrated ERP, PIM, and DAM systems for centralized product and order management

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Custom Features

Built custom features such as a Flooring Designer Tool and Product Quantity Calculator

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Flexible Checkout

Enabled split payments and Blackhawk Gift Card support

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Migration to Magento

Migrated the WordPress blog into Magento with zero SEO disruption

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SEO Implementation

Implemented SEO and accessibility best practices for long-term growth

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Customer Engagement

Increased customer engagement through a unified experience

TechStack

Platform

Adobe Commerce (Magento)

ERP Integrations

NetSuite

Accessibility

ADA Compliance, UserWay

Frontend

Custom Hyvä Theme

Tax Management

AvaTax with fallback rates

DAM Integration

Canto

PIM Integration

Akeneo

Paymentsn

PayPal, Affirm, Blackhawk.

Language & DB

PHP 8.2.9, MariaDB 10.6

Key Challenges

The Flooring INC grew to a point where the below strategic upgrades were required to improve performance and the customer experience in each of the following areas:

Complex Product Discovery

Customers struggled to navigate a wide catalog of configurable flooring options, making it difficult to find the right product.

Low Conversion Rates

Slow site performance and unclear user flows hindered research-heavy purchases and reduced confidence in completing orders.

Manual Operational Workflows

Order fulfillment, tax calculations, and shipping processes were largely manual and error-prone, slowing operations.

Integration Complexity

Multiple systems—including NetSuite, Akeneo, CantoDAM, Blackhawk API, Ship Engine API, and AvaTax—needed to work seamlessly with Magento

Payment Flexibility

Customers required the ability to split payments across multiple credit/debit cards and use gift cards, which the legacy system could not support.

Operational Visibility

Limited real-time inventory and shipping options reduced transparency for customers on product availability and delivery costs.

The Solution

Adobe Commerce Platform

Migrated all five websites to a single Adobe Commerce store to provide a scalable, secure foundation for growth.

Custom Product Tools

Developed a DIY Flooring Designer and Product Quantity Calculator to simplify configurable product selection.

Enhanced Product Discovery

Improved category architecture, filters, and search functionality for faster, more accurate product finding.

Flexible Checkout & Payments

Enabled split payments across multiple cards and integrated Blackhawk gift cards, PayPal, and Affirm for secure, versatile checkout.

ERP & PIM Integration

Connected NetSuite for orders and customer data, and Akeneo for centralized product and pricing management.

Shipping & Tax Automation

Implemented a custom Ship Engine API for best shipping rates and AvaTax for accurate tax calculations with exemptions.

Our Approach

We took a phased approach focused on modernization, optimization, and scale.

Technical & SEO Audit
UX Strategy
Collaborative Development
SEO-Conscious Migration
Integration-Led Automation
01

Technical & SEO Audit

Identified risks and dependencies across legacy systems

Technical & SEO Audit
02

UX Strategy

Designed a mobile-first, conversion-focused interface

UX Strategy
03

Collaborative Development

Partnered with client stakeholders through each milestone

Collaborative Development
04

SEO-Conscious Migration

Executed a high-fidelity migration plan to consolidate sites without impacting traffic

SEO-Conscious Migration
05

Integration-Led Automation

Streamlined backend processes by connecting core systems

Integration-Led Automation

Remember a compelling user experience is the key to ecommerce success.

Fastest way to reach out to us: info@dotcomweavers.com