DotcomWeavers

Managed Support for Scaling and Security

With our support, managing an eCommerce site doesn’t have to drain resources or incite stress. Our team leverages the same expertise when supporting your Adobe Commerce / Magento site that we relied on to build it, reclaiming significant bandwidth for you and your team.

Let Us Support Your Adobe Commerce / Magento Site

Technical Support

Our support team will ensure that your eCommerce site continues to function optimally—just the way we built it.

Cybersecurity

We’ll ensure that your Adobe Commerce / Magento cybersecurity remains up-to-date to prevent bot, carding, and other attacks or breaches.

eCommerce Development Build

PCI Compliance

Our team will ensure that your site and payment processor functionality remains compliant with Payment Card Industry eCommerce standards.

Dotcom
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We Support Your Site So You Don’t Have To

Adobe updates

Our team will update your eCommerce site according to the latest releases and patches.

Timely alerts

We’ll notify you if Adobe makes a cybersecurity or outage announcement and handle it right away.

Site maintenance

We’ll ensure that new releases, updates, and patches don’t break your site’s functionality or integrations.

Always-on support

Our managed support team is on call [X Schedule] to best ensure continuous uptime.

Unified support services

Our team will support your complete eCommerce infrastructure and architecture.

Proactive and preventative help

We don’t just wait around for your call, but actively scan, monitor, and advise on improvements.

Supported by the Best

As the leading eCommerce platform, Adobe Commerce / Magento receives regularly scheduled and as-needed releases, updates, and patches. The platform also provides substantial cybersecurity and PCI compliance settings configurations. 

As eCommerce experts, we handle the implications of updates and bugs so it never gets in the way of your business operations.

Our Support Team is Your Support Team

Our managed support team will handle all of your needs and concerns regardless of where eCommerce takes you—from troubleshooting and updates to outages and cybersecurity.

Proactive Scanning, Monitoring, and Advisory

We’ll keep a steady eye on your eCommerce site before any problems arise, using a proactive approach to continual optimization.

Rapid, On-Call Managed Support

If support issues emerge, our team is on standby, ready to assist and remediate via our ticketing system and voice or email channels.

Scaling and Maintenance

We’ll also help you perform standard maintenance and code refactoring to preserve site functionality and prepare for your growth.

Case Studies

Over the years, DotcomWeavers has delivered over 100, captivating, highly functional, and infinitely scalable eCommerce solutions, with the robust Magento Platform as the driving force behind the ultimate success of our partners.

140% INCREASE IN SALES

Cutting Edge Stencils​

MAGENTO DEVELOPMENT
ADA COMPLIANCE
MULTICHANNEL MARKETING

SEE THE RESULTS

34% MORE CONVERSIONS

Discount Surgical

MAGENTO MIGRATION
DATA OPTIMIZATION
CRO

SEE THE RESULTS

160% JUMP IN CONVERSIONS

Wallington Plumbing

OMNI CHANNEL MARKETING
DIGITAL MARKETING
CRO

SEE THE RESULTS

20% HIGHER CONVERSION RATE

AAE Glass

MAGENTO MIGRATION
SEO
CRO

SEE THE RESULTS

60% ORGANIC TRAFFIC GROWTH

BULLS Bikes

DEVELOPMENT
SEO
SOCIAL MEDIA

SEE THE RESULTS

Support You Can Trust

Our managed support services continue providing the same expertise and strategy we rely on when building your eCommerce site in the first place. Reclaim significant bandwidth and get back to what you do best—running your digital storefront.

How Can We Support You?

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