Digital Commerce Transformation using Adobe Commerce integrated with NetSuite ERP and Akeneo PIM

Flooring Inc

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Adobe Commerce (Magento)

Hyva Theme

NetSuite, Akeneo and DAM Integration

SEO Optimization

Multi-Site Merge

Custom forms

Challenge

Before partnering with us, Flooring Inc, faced several challenges that held back their online growth and user experience:

Slow load times frustrated users and led to high bounce rates.
Outdated design limited customer engagement
Limited payment options made checkout less flexible
Inaccurate shipping calculations affected the buying experience
Disconnected systems made order management complex.

Managing five separate sites was a cumbersome
SEO was challenging to maintain across multiple sites
Lack of designer tool for customer engagement
Lack of split payments created obstacles to flexible checkout
Limited support tools slowed customer service.

Solution

To address IncStores’ challenges, we implemented targeted solutions to enhance their eCommerce experience:

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Built a fast, lightweight front end with a custom Hyva theme.
Combined five sites into one for smoother branding and navigation.
Improved UX with simple product categories and filters.
Preserved SEO to keep search rankings high.
Added split payments and Blackhawk Gift Cards
Introduced a DIY designer tool for easy product customization.
Implemented custom shipping and payment rules
Integrated NetSuite, Akeneo, and CantoDAM
Enhanced customer support with live chat and FAQs.
B2B buyer specific features and enhancements

Results

The solutions implemented for IncStores resulted in significant positive impacts:

Boosted conversion rates with faster load times and streamlined checkout.
Enhanced product discoverability and with a simplified UX.
Maintained high search visibility, driving consistent organic traffic.
Reduced cart abandonment with flexible payment options.
Elevated engagement with DIY customization and designer tools.

Improved shipping accuracy and tracking
Streamlined operations with seamless product and order management.
Enhanced customer service with quick response tools like live chat.
Strengthened B2B engagement with customizations and bulk ordering.

Are you experiencing similar challenges?

Is your website slow and frustrating users?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Are multiple sites making navigation and branding inconsistent?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Is your user experience outdated and hard to navigate?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Are you struggling to maintain your SEO rankings?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Do you have limited payment options at checkout?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Is customization a challenge for your products?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Are shipping costs confusing your customers?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

Is product management becoming complex with disconnected systems?

Our team can consolidate your websites into a single platform, creating a cohesive brand presence and smoother user experience.

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Remember a compelling user experience is the key to ecommerce success.

Fastest way to reach out to us: info@dotcomweavers.com