MANAGED SUPPORT

“Dotcomweavers provides comprehensive managed support, ensuring your online presence runs smoothly. Trust us for reliable, expert assistance in the digital realm.”

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INTEGRATION BENEFITS

Everywhere
EFFICIENT

Dotcomweaver's technical support guarantees the optimal functionality and security of your eCommerce site. Our experts maintain cybersecurity and PCI compliance, safeguarding your Magento Adobe Commerce site from threats and providing peace of mind for your online operations.

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Technical Support

Our support team will ensure that your eCommerce site continues to function optimally—just the way we built it.

Cybersecurity

We’ll ensure that your Magento Adobe Commerce security remains up-to-date to prevent bot, carding and other attacks.

PCI Compliance

Our team will ensure that your site and payment processor functionality remains compliant with PCI standards.

All Our Partners Receive

Platform-specific Certified Developers
Ticket-Based Support
Unique Testing/Dev. Environment
Managed Code Repository
Short-Term Contract Flexibility

Do you wish your eCommerce business had its own IT Department? Or that you could expand yours with top eCommerce site expertise?

Partnering with DotcomWeavers for your site’s day-to-day management merges our team with yours, giving you consultative access to our specialists that spend every day solving eCommerce development and back-end challenges.

Managed Support Services

DotcomWeaver’s comprehensive managed support services cover everything your eCommerce site needs—from performance optimization and code refactoring to cybersecurity and PCI compliance

And as you grow, we’ll ensure your site scales seamlessly—evolving based on your needs and alongside the eCommerce landscape so you keep achieving your goals.

We’ll provide a tailored package from the following managed services and more:

Active Environment Monitoring

Uptime Monitoring

Back-Ups & Recovery

Disk Space Monitoring

SSL Certificates

Active Application Monitoring

Event Log Monitoring, Reporting, & Resolution

Version, Update, & Patch Confirmations (e.g., platforms, integrations, extensions)

Cache Regeneration, Re-Indexing, & Admin Settings confirmation

PCI Compliance checks & Resolution

Cybersecurity Threat Monitoring

eCommerce Site Consultancy

Monthly Site Health Reports

Performance and Functionality optimization strategies (e.g., page speeds, Core Web Vitals)

Performance and Functionality optimization strategies (e.g., page speeds, Core Web Vitals)

Quarterly Meetings with a dedicated eCommerce Consultant

Quarterly Meetings with a dedicated eCommerce Consultant

We align your needs with research for optimal eCommerce solutions.

We assist with maintenance and code refactoring for growth.

Our support ensures optimization, security, and growth for your eCommerce.

Scheduled and on-demand releases, updates, patches, and robust cybersecurity.

Proactive Scanning,

‍Monitoring, and Advisory

With a watchful eye and ongoing optimization, we ensure your online platform remains consistently efficient, minimizing disruptions and enhancing its performance to deliver a seamless experience for your customers.

We align your needs with research for optimal eCommerce solutions.

Scaling and Maintenance

This ensures the sustained functionality of your site and primes it for future growth. Our comprehensive approach keeps your eCommerce platform robust and adaptable, ready to evolve with your business needs.

We assist with maintenance and code refactoring for growth.

Regular releases,

updates, and patches

Moreover, we fortify your security with robust cybersecurity measures and ensure PCI compliance configurations are in place. Count on us for a well-maintained and secure eCommerce environment that consistently meets industry standards and evolves with your needs.

Scheduled and on-demand releases, updates, patches, and robust cybersecurity.

Our support ensures optimization, security, and growth for your eCommerce.

Why Choose DotcomWeavers

EXPERTISE YOU CAN TRUST

Bringing expertise to each project, we navigate the digital landscape, ensuring success in diverse industries.
Strategic, client-focused approach tailors solutions, meeting current needs and positioning for long-term online success.

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BESPOKE SOLUTIONS

Understanding diverse enterprises, we employ strategic methods, closely collaborating to create customized, innovative solutions.
From consultation to delivery, our team ensures tailored strategies, meeting current needs and fostering long-term online success.

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CLIENT-CENTRIC FOCUS

Our commitment to client satisfaction: open communication, transparency, and responsiveness, ensuring delight with every result.
Join satisfied clients experiencing the Dotcomweavers difference, trusting us as the go-to digital solutions partner.