Hot Tub Spa Supplies (HTSS) is a major retailer of spa parts and accessories. They’ve also been an amazing managed support client for 5+ years. Their next goal was to boost site performance and UX to help customers find, buy and receive products faster.
Since we built the original site on Magento 1.9, we migrated them to the powerful Magento 2.3 platform. Then the site got a top-to-bottom redesign. These updates improved its speed and responsiveness, plus made it simple for admins to create products and manage the site.
HTSS also upgraded their critical shopping tool: the Parts Finder. It now offers streamlined search and results and is accessible on all pages as a sticky banner. Whether a customer wants a new filter or the best hot tub for their home, HTSS’ new site helps them find it easily.
So many people have been impacted by the current COVID-19 pandemic in a variety of ways. Our thoughts are truly with you all. We, too, have been affected by the pandemic, with our staff shifting to work-from-home for the foreseeable future. While we have planned, practiced, and don’t anticipate any changes to our responses and project timelines, we do ask for your understanding if you experience any delays. Our customers’ satisfaction and trust is our number one priority, and it remains that way now and into the future.
We recognize that these government regulations and social requests are for everyone’s health, so we also ask that everyone please do their part in helping prevent the spread of this virus further. You can find more information about that here. But we also know that the coming weeks and months will be tough for most businesses. Simply put, we are here for you however we can be. Right now, our universal goal is to have everyone stay healthy and to help our businesses survive. Please don’t hesitate to let us know how we can help you, too.