While many business conversations are suitable for video or conference calls, nothing beats the efficiency of working with your teammates face-to-face. This is critical when company process improvements are on the table.
So, this spring I made my second trip to our Hyderabad office…and the improvements in our process thanks to this direct collaboration were amazing.
The goal of my visit was to streamline and automate as many of our processes as possible. We examined every task and made improvements to save time and resources for us and our clients. Some highlights include:
But the biggest improvement in our process was through better project documentation.
With clear templates that are easy for team members in both offices to update, interpret and approve, we made big strides in information accuracy throughout the life of our projects.
Uniform documentation for standard functions and features enables the team to easily identify missing information and enable us to repeatedly deliver high-quality, consistent results.
With an improved process to work with, it was clear we also needed to keep our skills sharp. We committed to enhancing our professional skills through a regular and measurable professional development plan.
Team members are accountable to each other for deciding which skills to sharpen, how to do this and how it will help each person and the company.
My visit helped establish processes that are already saving us time and are translating into better quality deliverables (and reduced costs) to our clients.
We leverage our team’s extensive experience to provide best-fit Magento Commerce solutions to your business challenges, whether they apply to your entire industry or your uniquely complex company.
Enhance customer experience with precise SKU search, reduce bounce rate, and boost retention through user-friendly databases.
Maximize tech capabilities with seamless ERP integrations via APIs, XML, and file import/export for unified data visibility.
Streamline browsing while inspiring creativity, showcasing diverse customization options in an easily navigable eCommerce platform.
Address B2B customer needs throughout the buying journey with tailored pathways, from easy checkout to personalized assistance.