AI-Enhanced Order Management & Processing

Built to Extend Your ERP. Designed for B2B Complexity.

In modern B2B eCommerce, order complexity is the new normal multiple sales channels, fluctuating inventory, customer-specific rules, and increasing expectations. Your ERP handles the core, but it wasn’t built to juggle the entire order lifecycle across digital commerce.

At DotcomWeavers, we don’t replace your ERP—we make it smarter. Our AI-driven order management solutions plug directly into your existing systems, optimizing fulfillment workflows without disrupting what already works.

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Smarter Fulfillment, Powered by AI

AI automation that complements your ERP—not competes with it.

We integrate AI with your ERP, WMS, and commerce platforms to reduce manual work, prevent errors, and keep your customers informed in real time. Whether you’re using NetSuite, Epicor, Acumatica, or a custom solution, we tailor everything around your existing infrastructure.

AI enhanced Order Management

Key Capabilities

Automated Order Processing

Streamline intake, validation, and routing across all channels.

  • Consolidate orders from all sales sources
  • Cleanse and validate data automatically
  • Apply ERP-based routing rules for accurate warehouse/vendor handoffs

Example: For HVAC distributors, we route contractor-specific orders to warehouses based on ERP-managed region codes and credit limits.

Intelligent Fulfillment Optimization

Using AI, we determine the most cost-effective SLA-compliant fulfillment path.

  • Dynamic inventory-based allocation
  • Warehouse and carrier selection optimized for cost/speed
  • Prioritized picking and sequencing based on urgency or margin

Example: In the automotive space, we split orders by fitment data and inventory availability across multiple DCs—reducing delivery times and returns.

Smart Order Communication

Give customers and teams real-time visibility—without flooding your support inbox.

  • Branded confirmations and real-time shipping updates
  • Predictive alerts for delays, backorders, or exceptions
  • ERP-triggered holds for credit, PO mismatches, or stockouts

Example: For B2B distributors, we validate POs and trigger alerts if limits or terms don’t align with ERP rules—before the order is released to fulfillment.

Grounded in the Industries We Serve

We don’t sell one-size-fits-all tools. We tailor AI to solve your operational pain points.

Industry How We Apply AI
Automotive Route orders by fitment, split by DC, and update inventory via ERP in real time
HVAC Route orders by fitment, split by DC, and update inventory via ERP in real time
Industrial Supply Pre-validate POs, enforce ERP credit limits, automate exception handling
Healthcare / Surgical Prioritize critical SKUs, manage expiration-sensitive stock based on ERP data

What You Can Expect

ERP-Aligned Automation: Orders flow directly from front-end channels into your ERP with minimal manual entry, reducing lag and errors across systems.

Real-Time Data Sync: Inventory, pricing, customer terms, and shipping statuses stay updated across ERP, WMS, and eCommerce platforms—eliminating data silos.

Intelligent Decision-Making: AI uses ERP data—like inventory levels, credit status, and shipping zones—to make real-time fulfillment and routing decisions.

Proactive Exception Handling: Automatically flag and halt orders with invalid POs, credit holds, or fulfillment issues using rules configured in your ERP.

Centralized Order Visibility: View and manage orders from a single interface, even when they’re split across multiple systems—ERP, WMS, marketplace, or dropship.

Lower Operational Costs: AI + ERP logic enables smarter warehouse selection and carrier optimization—reducing fulfillment overhead without sacrificing SLAs.

Customer-Facing Accuracy: ERP-connected updates ensure that confirmations, tracking info, and backorder alerts reflect real-time system status—not guesswork.

what dcw offers

Tailored AI, Built Into Your Stack

We don’t resell third-party tools—we make them work for you. Whether it’s ThroughPut AI for predictive inventory or Orderhive for multichannel routing, we integrate the right AI tech into your ERP and commerce stack to fit your workflows—not force you into someone else’s.

Why DotcomWeavers?

We specialize in integrating AI-driven order workflows with your existing ERP systems, Epicor, NetSuite integration, Acumatica, Infor, and more. As Gold Adobe Commerce Partners, BigCommerce Pro Partners, Shopify Plus Partners, and experts in Magento Open Source, we help manufacturers, distributors, and resellers:

  • Automate order intake and routing without replacing their ERP
  • Sync inventory, POs, credit limits, and shipping logic in real time
  • Reduce fulfillment errors tied to manual processes or disconnected systems
  • Build scalable workflows for high-volume, multi-location fulfillment

You’ve invested in your ERP—we help you get more out of it.

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Let’s Streamline Your Fulfillment

Want faster order processing, fewer errors, and lower costs—without disrupting your ERP?

Book a Free AI Workflow Assessment
Let’s map how AI can fit into your current systems to improve speed, accuracy, and visibility.

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