Managed Magento eCommerce Support & Services
Managed eCommerce support makes your business our business.
Never deal with website issues on your own again. Our team of professionals understands that one size doesn’t fit all – so we’re here to help you find what’s right for you.
Say Goodbye to eCommerce Website Headaches of the Past
Having a website that supports your business and helps it grow is critical. But does your site do that for you? If not, Magento’s eCommerce solutions are your one-stop-shop for the features and functions you need to connect with your customers and grow your business.
Dotcom Weavers is here to ease the burden of maintaining and troubleshooting your eCommerce infrastructure in-house. Instead, we focus on your eCommerce site so you can get back to the things you do best – growing your business and serving your customers.
Get More out of Magento with Managed eCommerce Services and Support.
Why choose Magento? Enjoy these benefits and more:
- Unified support services for infrastructure and applications
- Enhanced platform uptime
- Improved consistency and predictability across the site
- Proactive and preventative monitoring of the entire site
- Quick troubleshooting and problem resolution by our dedicated support team
- Minimize the impact of unplanned system outages and other unknown hiccups
Ecommerce Management Support
Magento eCommerce support and services mean you get everything you want and need. Whether you’re looking for a full suite of features today or want to grow your business down the line, our eCommerce solution can handle the job.
We offer End-To-End Management of marketplace operations, including:
- Site uptime monitoring
- Platform verification checks
- Website maintenance
- Security patches and PCI compliance and version updates
- Performance optimization
- Overall site recommendations and enhancements
- Server monitoring
- Bug diagnosis and troubleshooting
- Code refactoring
- 3rd-party integration with the tools you know and love
- Voice and email support
Trusted experts at your side
Dotcom Weavers has years of experience working with businesses like yours on Magento eCommerce services. Not only do we provide the solution you want today, but we walk with you hand and hand after your site goes live. We work with you on resolutions, talk with you about upcoming changes in the industry, and strategize with you to keep your business growing.
Our team of highly skilled and Magento-certified experts will be on call around-the-clock to answer your questions, help with your challenges, and provide insight anywhere we can. We also have a dedicated Magento support team that proactively monitors your store’s overall health, workflows, and purchase funnel to better help you understand areas that could be improved.
"Great customer service and very knowledgeable! It is nice to have a full team at my disposal for any task or issue that needs solved."
Let's do this together
Unlike other services that leave much to be desired after your eCommerce site launches, we focus on customer satisfaction and service to ensure your needs are met and exceeded. We don’t just offer solutions for problems, but we proactively help you enhance your website as it grows.
Partnering with us gives you more than just an eCommerce solution – you gain a team of experts here to help you every step of the way.
Site Maintenance? ✓
Active Development? ✓
Continued eCommerce Support? ✓
DotcomWeavers has you covered!
Why Choose Us
Site maintenance and support doesn't stop when your new eCommerce platform goes live. Our here gives you the post-launch support you need for your business, including version updates, recommendations on new features, and more.
eCommerce doesn't have to be hard! With the right tools and resources, your website can thrive and help grow your business. We handle the technical support so you can be the leader of what you do best.
Quick Response Times
We offer industry-leading support and turnaround times, so you're never left in the dark or questioning what's next. Our team of support specialists has extensive experience in identifying and resolving issues as fast as possible.
Adapting to new trends and capitalizing on new opportunities is the key to keeping your site relevant and resourceful for your clients. We provide intelligent solutions to enhance your customer's experience and help your Magento store stay futureproof even after the initial site design and launch. We keep you on the cutting edge of technology.
Updates & Security Patches
Regular updates keep your website safe, fast, and reliable. Your customers want to know they can trust you to protect their information, so we help you do just that. With regular updates and security patches, we protect you and your community.
Gain access to 24/7 support with our experts, who are always here to help. Never worry about unresolved problems or troubleshooting again. Our developers can work in your time zone any hour of the day as an extension of your in-house experts.
Managed Support Success Stories:
Over the years, DotcomWeavers has delivered over 100, captivating, highly functional, and infinitely scalable eCommerce solutions, with the robust Magento Platform as the driving force behind the ultimate success of our partners.
Schedule your free strategy session
Have other questions? Our dedicated team is here to help. Schedule a free consultation with one of our eCommerce strategists today!