As we already know, the platform you choose to run your online business on can make or break you. It became clear that OSCommerce was limiting Bulls Bikes ability to scale and expand their business processes to achieve their goals. One of these major goals included multi store development to launch another online store for Pegasus Bikes, a lifestyle ebike manufacturer. Magento 2.3 was a key element in accomplishing a cost-effective and highly functional multistore solution with no down time.
The flexible codebase and scalability of Magento 1.9 then 2.3 changed the game with its extensive out-of-the-box features. Our team worked to integrate flexible UPS shipping options, with popular payment gateways like PayPal and Amazon Pay, and TaxJar which allowed BULLS to automate their accounting and compliance requirements. These integrations were essential to launching BULLS Bikes into successful B2B and B2C marketing campaigns and sales initiatives leading to higher conversions.
- Optimize Google Adwords and Display Ads Set a Solid SEO Base
- Identify and Target Ideal Customer Demographics
- Build a Social Media Content Schedule Including:
- User Generated Content
- Product/Branded Advertising
Overall, our efforts raised Bulls Bikes rank on SERPs and led to an 150% increase in social engagement and a 18x Return on Ads Spend.
In order to develop an approach that was conducive to both B2B customers and B2C customers, this project relied heavily on the customizability of the Magento platform. Our main priority was to provide ease of use and an enjoyable shopping experience that was as functional on the back end as it was the front end. We implemented:
Abandoned Cart and Exit Intent Pop Up Features:
Each user that adds items to a cart but does not complete a transaction will receive a personalized email reminder about their abandoned cart. Exit intent pop ups will be displayed as a user is leaving a page reminding them of the items in their cart. This automated system allowed Bulls to capitalize on previous leads, eventually converting them to paying customers.
Dealer Locator Module:
Users are now equipped with the option to search by zip code to locate a Bulls Bikes dealer in their area where they can shop products in person. This capability supports the experience of both dealers and customers as qualified dealers can add their location through an exclusive dealer portal. They can list themselves as a designated shipper within a radius of a certain area. With this, order fulfillment is automatically streamlined and shipping distances are optimized.
The teams at DotcomWeavers and Bulls Bikes are always partnering up for new ideas to continue the growth trajectory using Magento and third party applications. As we strengthen our partnership, the goal is to dive deeper into the following areas:
- Customized Search and Personalization
- Use of AI to help improve the Customer Journey
- Pre-Ordering Feature to improve retention
- Redesign the site based on user behaviour and current data
- Automate Backend Processes and Order Fulfillment