How a small fused glass art studio became an industry-leading eCommerce retailer and arts educator.
Few family-owned businesses help shape entire industries, but Tanya and her team at the Florida-based AAE Glass are doing it. Their first website helped them grow into a 25,000 sq. ft. facility and become a major name in the fused glass art community.
Now, with enhanced eCommerce and engaging arts education content, they are generating more awareness, revenue, and happy customers than ever before.
Integrate UPS software, improve shipping logic and reduce costs
Add a rewards system and simplify site navigation and search
Fused glass art video tutorials and eBooks with links to products
As AAE Glass’ design and development partner, we were hands-on for every step of their transformation. With the push towards online education, they needed to deepen engagement with customers, so our solution was pro-user experience from the start.
Fresh design, intuitive navigation and redeployed calls-to-action help people find and get to what they want, fast. SEO and keyword selection anchored every decision to ensure content impact and longevity.
Though it was tricky to execute, the robust UPS shipping integration reduced AAE Glass’ total cost of shipping on all orders, accelerated delivery and expanded their service area. The result is a scalable website they can use to grow their business and adapt to new opportunities.
AAE Glass has a great customer base, so improving the shopping experience was high-priority for them. Tanya’s new site enhanced everything from product filtering to a more impactful review system, easier add-to-cart options and faster checkouts.
On the backend, admins have total control over product data, categories and catalogs. They can also generate real-time reports about every metric of their eCommerce performance.
AAE Glass is a company by fused glass artists for fused glass artists. And every skill level is welcome. To support their community, we helped AAE Glass launch an education center.
Here, users can find video tutorials by master artisans about every color, style, shape and technique. Each video shows how to do the craft, plus includes links to all the AAE Glass products used. Sure, the education center boosts revenue, but it also helps turns casual customers into better artists and loyal brand supporters. Win-win.
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