With eCommerce exploding and sales for products and services increasingly growing online, social media is a must-do for companies. But it takes more than a presence on Facebook or other social media sites to keep companies large or small connected with their customers.The real game changer is Social CRM or social customer relationship management. Social CRM turns online relationships into real-time opportunities. It gives companies the chance to ramp up conversions and increase sales, bolster customer care and innovation, even streamlines business operations. In fact, Social CRM results in real ROI on a company’s social media investment of time, employee participation and money.
There is a sharp divide between consumer mobile browsing and buying behavior. In the quest to streamline the mobile shopping experience, Google's Buy Button may be the most significant advance yet. First announced in summer…Continue Reading »
DotcomWeavers has been providing web design services to clients around the world for almost a decade. Our primary focus has always been about delivering impeccable quality, and we’ve enjoyed long-term relationships and referrals from clients…Continue Reading »
DotcomWeavers CEO,Amit Bhaiya discusses how the latest Magento and RJ Metrics is a retailer's dream come true with regard to customer accusation data and profitability. Bhaiya also goes onto explaining how Magento adds valuable capabilities…Continue Reading »