Using meta tags to convert web search results into click-throughs
Today we’re going to begin by transporting one of our web designers in New Jersey to another place and time. Let’s say he’s in Morocco in 1901. It’s a clear day, not yet too hot – and he’s hungry. There’s only one souk in “town,” so that’s where he’s going to search for breakfast. As he arrives at Assad’s, the first vendor’s stall in the market, he spots some lemons that look good enough to eat, so he strikes a bargain there and his shopping is done. Unfortunately, he never gets far enough to find out that Hassan, around the corner, has lemons that are juicier — and he certainly has no way of knowing that still farther along, Sharif has hidden some delectable blood oranges in a sack. The lesson for our time? Doing business today on the web – as in the souk of long ago — is all about visibility, getting the prospective customer to the place where your wares are for sale, and making them attractive.

Attracting shoppers on the web
There are several steps that lead from searches on the web to the actual sales transactions that are the lifeblood of e-commerce. Clearly, your site has to come up when a shopper searches for the type of goods you are offering (in the example above, it might be “delicious fruits for sale in Morocco”), and that’s why SEO and SEM (search engine optimization and marketing) are so important. But once you’ve managed to get a search engine to discover and index your e-commerce site and list you in the search results it returns, how do you get the person who did the search to click through to your site rather than the one that’s displayed at the top? And how do you help them understand what’s different about your site compared to the other search results? Continue reading →